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Bill Page Toyota Video and Quiz

Bill Page Toyota Video and Quiz

Watch the video below before you start your quiz. Be sure to take good notes, the questions are not easy!

To view a copy of the Client Information Page, visit the “Quiz Materials” tab above.

Quiz Details:

Length: 10 Questions

Time Allowed: 12 minutes

Passing Score: 80%

You may retake this test one additional time.

https://www.wearecallcontrol.com/009CLIP.pdf

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Question 1 of 10

1. Question

Where is this dealership located?

Alexandria, VA
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Falls Church, VA
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Salem, MA
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Baton Rouge, LA
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Question 2 of 10

2. Question

What scheduling software is this dealership using?

TimeHighway
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AutoLoop
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CareConnect
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WiAdvisor
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Question 3 of 10

3. Question

Are competitor coupons accepted at this dealership?

Yes, all coupons are accepted.
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Yes- Within a 10-mile radius
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No, competitor coupons are not accepted
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Question 4 of 10

4. Question

Which MAKEs can this dealership work on?

Toyota only
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All makes and models
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Toyota and Lexus only
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Transfer for approval
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Question 5 of 10

5. Question

What is the transfer policy for this dealership?

Emergency transfer only
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1 Warm Transfer
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Question 6 of 10

6. Question

How long can a vehicle be under the Toyota Care Advantage?

1 year or 10,000 miles
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2 years or 25,000 miles
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3 years, 36,000 miles
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4 years or 50,000 miles
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Question 7 of 10

7. Question

A customer has a Honda vehicle and is sure they have brought it to your dealership before. Where can you check for alternate stores in the CLIP?

Other Makes and Restricted Vehicles
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Service Guide
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Sister Stores
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There is no where, the customer must be mistaken.
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Question 8 of 10

8. Question

Where is the Service Dropbox is where in relation to the Service Drive?

Above the sign
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Around the backside of the building
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To the right
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In front of
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Question 9 of 10

9. Question

What are the two body shops this dealership works with? Select all that apply.

Bill Page Honda
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Wayside Autocare
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Hendrix Auto Body
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Falls Church Auto Body
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Question 10 of 10

10. Question

Are appointments needed for State Inspections?

Yes, appointments are needed for all services
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Yes, state are inspections are major services
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No, first come first serve. Do not set an appointment.
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