Weekdays vs. Weekend Scheduling

Most dealerships offer weekend appointments. However, weekend work should be limited to MAINTENANCE services only whenever possible. Repairs/Diags are best coming in Monday-Friday. This is because most dealerships work with a lighter crew on the weekends.

More importantly, if a repair needs special parts, the dealership is going to have a hard time getting those parts on a weekend. That could turn into a customer service nightmare. Again, the script will help you achieve this goal.