For clients wishing to set up their own internal Business Development Centers, Call Control’s team of experts can accommodate on-site training on telephone etiquette, customer service skills, inbound and outbound reservation setting, and software training. Once trained, Call Control also offers our clients valuable data including recorded calls with expert feedback (mystery shops). Being trained by the industry’s best, our BDC Consultation services promise to offer our client’s employees a comprehensive, professional, and invaluable experience.