It's time to break up with your Typical 9-5
Call Control is holding an open house for individuals that break customer service barriers, and are willing to help us succeed in breaking the call center “norm”.
COMPETITIVE STARTING WAGE: $11/HR
benefits after 90 days.
management staff that cares
- Receive inbound calls on behalf of dealership clients and assist their customers. This breaks down into making a service appointment and answering inquiries as needed.
- Project a friendly and helpful demeanor while answering questions and inquiries while on the phone with customers.
- Gather and update customer information.
- Utilize detailed scripts provided by the dealership in addressing customer inquiries and concerns to meet the dealerships and manufactures objectives.
- Work in close proximity with other OnCALLogists in a team-based environment.
- Conduct outbound calls following a pre-designed script (service/sales follow-up).
- Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
- Full-time opportunities available after review.
- Previous customer service experience is preferred.
- Some automotive knowledge is also preferred.
- Paid training.
- Daily, weekly, and monthly competitions.
- PAID holidays off including your birthday!
- A fantastic work/life balance. All team members work 5-day work week.
- A competitive starting wage, 11.00 per hour. Non-negotiable.
- Pay dates are the 15th and the last day of the month.
- Benefits (health/dental/vision) after 90 days.
- A management staff who cares about your personal and professional growth.
Are you ready to start a rewarding career?
- On-site interviews will be held at 6700 Alexander Bell Drive, Suite 200, Columbia, MD 21046.
- Please dress business casual, and bring a copy of your resume.
- Refreshments will be provided!